Privacy policy
Last updated 30 October 2026. Draft for review.
Wobbl Design is operated by Wobbl Limited, a New Zealand company ("we", "us"). We follow the New Zealand Privacy Act 2020 and, for Australian clients, the Australian Privacy Principles where they apply. We also work with clients in the United States and handle their information under this policy.
What we collect
- Details you give us: name, email, phone, business name and website, and anything you write in a form or chat.
- Free check data: the website address you submit and the public information our check reads from it. If you ask for the full AI report, your email, business name and town.
- Portal data: your login email and the analytics, uptime, search and lead data from the sites we run for you.
- Basic usage data: if enabled, privacy-friendly, cookie-free analytics (Vercel Web Analytics) of pages visited on this site.
- Spam protection: a scrambled (hashed) version of your IP address, so we can limit repeat submissions.
How we use it
- To reply to you, run checks you ask for, deliver services and send your reports.
- To send marketing email only if you ticked the box or another consent applies under the Unsolicited Electronic Messages Act 2007. Every message has an unsubscribe link.
- We never sell your information, and we never buy or harvest email address lists.
Who we share it with
Service providers that help us run Wobbl Design, such as hosting (Vercel), email delivery (Resend), payments (Stripe) and AI providers used for checks. Some are overseas; we choose providers with comparable privacy safeguards.
Online store work
When we work on your online store (for example through Shopify collaborator or staff access, a WordPress user account on WooCommerce, or when we move customers and orders in a Store Plus / Move build), we can see your store's customer and order data. We use it only to do the work you asked for, on your behalf and under your instructions, and we don't copy it into our own systems except where the move needs it. We remove our access at handover, or sooner if you ask.
AI checks
For AI visibility checks we send your business name, services and town to AI providers (OpenAI for ChatGPT, Google for Gemini, and Perplexity), which process it for us. We save their answers in your customer record. We don't send them your customers' details.
Cookies
This site uses a cookie only to keep you logged in to the client portal. We don't use advertising cookies. We save your currency choice in your browser (local storage). It isn't sent to us.
Your rights
You can ask to see or correct your personal information, or ask us to delete it, by emailing hello@wobbl.dev. If you're not happy with our response you can contact the Office of the Privacy Commissioner (privacy.org.nz). Australian clients can also contact the Office of the Australian Information Commissioner (oaic.gov.au).
Keeping it safe
Data is encrypted in transit, access is limited to people who need it, and we keep personal information only as long as we need it. We keep enquiry and free-check details for up to 24 months after we last hear from you, then delete them.

